Shipping policy
Delivery Policy
Thank you for choosing FramePace. Each item is made to order with care and intention. Below you'll find everything you need to know about how and when your order will be delivered.
📦 Order Processing
- All products are made on demand.
- Please allow 2–5 business days for processing before shipment.
🚚 Shipping Time
- USA: 3–7 business days
- International: 7–21 business days
- Shipping times may vary depending on location and customs.
🌍 Shipping Locations
- We ship worldwide.
- Some items may arrive in separate packages depending on the fulfillment center.
🧾 Shipping Costs
- Shipping fees are calculated at checkout.
- Free shipping may be available during promotions — check our homepage for details.
📬 Tracking
- You’ll receive an email with tracking information once your order is on the way.
🌐 Customs and Duties
- International customers are responsible for any customs or import taxes.
- FramePace is not liable for delays caused by customs or local carriers.
❗ Delayed or Lost Orders
- If your order is delayed or missing, please contact us at support@framepace.com.
- We’ll assist with tracking and offer a replacement if necessary.